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Customer Service Leader

2 months ago

Snow Hill, United States GPM Investments Full time

Job Summary:

We are seeking a highly skilled and experienced Customer Service Leader to join our team at GPM Investments. As a key member of our management team, you will be responsible for modeling excellent customer service practices and empowering employees to provide exceptional service to our customers.

Key Responsibilities:

  • Train and develop employees to provide outstanding customer service
  • Resolve customer complaints in a timely and professional manner
  • Act as a positive role model for excellent customer service practices
  • Collaborate with store management to achieve sales and customer satisfaction goals

Requirements:

  • Proven experience in retail management and customer service
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment