Customer Service Leader

4 days ago


Blue Hill, Maine, United States Hannaford Supermarkets Full time
Job Title: Customer Service Leader

Hannaford Supermarkets is seeking a Customer Service Leader to join our team. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities:
  • Observe and follow all company policies and procedures.
  • Maintain a neat and well-groomed personal appearance at all times.
  • Assign tasks to front-end and service desk/kiosk associates during idle periods.
  • Assist with special projects and perform other functions as assigned by supervision.
  • Support and comply with all company safety standards.
  • Secure front-end change drawer at all times when leaving it unattended.
  • Maintain general housekeeping and sanitation standards.
  • Perform cashier and/or bagging functions.
  • Perform service desk/kiosk and bookkeeper functions.
Qualifications:
  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Physical Requirements:
  • Perform repetitive hand and arm motions while standing/walking the majority of the shift.
  • Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Have sufficient visual acuity to check identification cards, checks, invoices, and other written documents.

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range of $24.75 per hour.



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