Financial Transaction Specialist

21 hours ago


Machesney Park, Illinois, United States Midland States Bank Full time
About Us:

Midland States Bank is a leading financial institution dedicated to providing exceptional service, innovative solutions, and personalized attention to our customers. We value our employees and strive to create a positive work environment that promotes collaboration, learning, and growth.

Our Culture:

  • We believe in bringing our whole selves to work each day, fostering a culture of inclusivity, respect, and empathy
  • We prioritize employee development, offering training, coaching, and opportunities for advancement
  • We empower our employees to make sound decisions, drive results, and cultivate innovation

Job Summary:

This role offers a unique opportunity to join a dynamic team, develop your skills and expertise, and contribute to the success of Midland States Bank. If you are a motivated, customer-focused individual with a passion for finance, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service, responding to inquiries, and resolving issues
  • Process financial transactions, manage cash drawers, and balance accounts
  • Cross-sell bank services, identify customer needs, and refer products and services
  • Participate in team meetings, huddles, and coaching sessions to improve performance and knowledge
  • Maintain compliance with bank regulations, policies, and procedures


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