Financial Transaction Specialist
21 hours ago
Midland States Bank is a leading financial institution dedicated to providing exceptional service, innovative solutions, and personalized attention to our customers. We value our employees and strive to create a positive work environment that promotes collaboration, learning, and growth.
Our Culture:
- We believe in bringing our whole selves to work each day, fostering a culture of inclusivity, respect, and empathy
- We prioritize employee development, offering training, coaching, and opportunities for advancement
- We empower our employees to make sound decisions, drive results, and cultivate innovation
Job Summary:
This role offers a unique opportunity to join a dynamic team, develop your skills and expertise, and contribute to the success of Midland States Bank. If you are a motivated, customer-focused individual with a passion for finance, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service, responding to inquiries, and resolving issues
- Process financial transactions, manage cash drawers, and balance accounts
- Cross-sell bank services, identify customer needs, and refer products and services
- Participate in team meetings, huddles, and coaching sessions to improve performance and knowledge
- Maintain compliance with bank regulations, policies, and procedures
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