Medical Receptionist

1 month ago

Beaumont, Texas, United States Premier Urgent Care of Beaumont Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Premier Urgent Care of Beaumont. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient flow, and maintaining accurate records.

Key Responsibilities
  • Greet and register patients, obtain demographic and financial information, and enter into the electronic medical record.
  • Verify insurance eligibility and relevant information on payment policies and billing/collection processes.
  • Collect co-pays, co-insurance, deductibles, past due balances, and other patient financial responsibility when applicable.
  • Maintain and balance cash drawer.
  • Maintain electronic medical records, scan, and title documents appropriately.
  • Confirm electronic medical record is complete, patient understands Nurse Practitioner's instructions, and financial responsibility is settled prior to patient leaving the center.
  • Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
  • Answer the telephone, take messages, and forward them to the appropriate staff/provider.
  • Help maintain patient flow within the center.
  • Maintain a clean, orderly waiting room, including reading material.
  • Assist with the release of medical records.
  • Demonstrate ongoing competency and proficiency in job requirements.
  • Attend staff meetings.
  • Assist with the orientation of new employees.
  • Perform clerical tasks as required.
  • Maintain strictest confidentiality.
  • Other duties as assigned.
Requirements
  • High school diploma or equivalent.
  • Graduate of an accredited medical receptionist program preferred.
  • Two years' previous medical office experience preferred.
  • Customer Service training preferred.
  • BLS Certification preferred.
Skills
  • Ability to work independently and with the public in a high-pressure environment.
  • Detail oriented with excellent interpersonal communication skills.
  • Ability to multi-task and prioritize workload.
Work Environment

Premier Urgent Care of Beaumont is a fast-paced, dynamic environment that requires a team player who is able to work effectively in a team setting. The ideal candidate will be able to maintain confidentiality, work accurately and efficiently, and provide exceptional customer service to patients and staff.

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