Receptionist

1 month ago

Beaumont, United States PDS Health Full time

Now is the time to join Beaumont Smiles Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
  • Schedule appointments that result in each healthcare provider having a smooth, productive day
  • Interact and communicate with patients and guests in the reception area during their wait time
  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
  • Ensure that all tasks on the front office checklist are completed daily
  • Post payments to patient accounts in accordance with Company policies
  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required
  • Thorough understanding of business imperatives and how the role directly impacts metrics
  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
  • Other duties and responsibilities as assigned
Qualifications
  • High School Diploma or general education degree (GED)
Preferred
  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
  • Knowledge of office practices, technology applications and patient insurances
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
  • Influencer (active listener/observer of behavior; creates a win/win need for change)
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Ability to manage tasks and time effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Ability to handle and maintain extreme confidentially with patient records
  • Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community


Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Compensation Information

$16.00-$21.50 / Hourly

  • Receptionist - TEMP

    4 days ago

    Beaumont, United States The HT Group Full time

    Location: Beaumont Type: Contract Job #19065 Salary: $15.00 HOUR The HT Group is looking for a TEMP - Receptionist (3 days only) for a client located in Beaumont. The days will be: Wednesday November 27th Monday December 23rd and Monday December 30th. Schedule will be Monday - Thursday 8am-5pm with a one-hour lunch break between 11:30am- 12:30pm....

  • Dental Receptionist

    2 weeks ago

    Beaumont, United States Princess Dental Staffing Full time

    p>Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are a private office that has 3 locations the position is full time 3 days in our Colton office and 2 days in our Beaumont office Who We're Looking For A friendly team player to add to our dental family ...

  • Dental Receptionist

    2 weeks ago

    Beaumont, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are a private office that has 3 locations the position is full time 3 days in our Colton office and 2 days in our Beaumont office Who We're Looking For A friendly team player to add to our dental family ...

  • Dental Receptionist

    7 days ago

    Beaumont, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are a private office that has 3 locations the position is full time 3 days in our Colton office and 2 days in our Beaumont office Who We're Looking For A friendly team player to add to our dental family ...

  • Dental Office Receptionist

    4 weeks ago

    Beaumont, California, United States PDS Health Full time

    Job SummaryWe are seeking a highly skilled and organized Receptionist to join our team at PDS Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPatient Communication: Greet patients and guests in a professional...

  • Regional Receptionist/Switchboard Operator

    6 months ago

    Beaumont, United States Texas Department of Aging & Disability Services Full time

    Job Description: Administrative Asst II - Serves as the receptionist and switchboard operator for Regional Administrative Services. Answers, places and routes calls. Answers routine questions and refers callers to appropriate resources. Greets clients and visitors, answers general questions and notifies staff of clients and visitors. Performs...

  • Receptionist - Cowboy Powersports of Beaumont

    6 months ago

    Beaumont, United States ED Morse Auto Full time

    Overview: Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented...

  • Dental Receptionist

    2 weeks ago

    Beaumont, CA, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.Who We Area private office that has 3 locations the position is full time 3 days in our Colton office and 2 days in our Beaumont officeWho We're Looking ForA friendly team player to add to our dental...

  • Dental Receptionist

    4 days ago

    Beaumont, CA, United States Princess Dental Staffing Full time

    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are a private office that has 3 locations the position is full time 3 days in our Colton office and 2 days in our Beaumont office Who We're Looking For A friendly team player to add to our dental family ...

  • Customer Service Representative

    1 month ago

    Beaumont, Texas, United States Childrens Behavioral Therapy Pllc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused receptionist to join our team at Childrens Behavioral Therapy Pllc. As the first point of contact for our families, you will be responsible for greeting patients, booking appointments, and providing exceptional customer service.Key ResponsibilitiesGreet families and patients in a welcoming and...

  • ES Clerk II

    2 months ago

    Beaumont, United States Texas Dept of Health and Human Services Full time

    Texas Dept of Health and Human Services - JobID: 616366 [Administrative Assistant / Receptionist] As an ES Clerk at Texas Dept of Health and Human Services, you'll: Prepare and proofread correspondence, forms, or other documents using a personal computer or typewriter; Provide, exchange, or verify information, answer inquiries, address issues, or...

  • Front Office Associate Outpatient Oncology Bilingual

    4 weeks ago

    Beaumont, California, United States The Oncology Institute of Hope and Innovation Full time

    Transforming Oncology CareThe Oncology Institute of Hope and Innovation is a leading provider of specialized cancer care, delivering value-based services to a population of over 1.7 million patients. As a Front Office Associate, you will play a critical role in advancing our mission by providing exceptional patient care and administrative support.Key...

  • Customer Service Representative

    1 month ago

    Beaumont, California, United States Cindy Cabanas - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Receptionist to join our team at Cindy Cabanas - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving the growth of our insurance agency.Key ResponsibilitiesEstablish and maintain strong relationships with...

  • Regional Administrative Services Coordinator

    4 weeks ago

    Beaumont, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking an Administrative Support Specialist to serve as the receptionist and switchboard operator for Regional Administrative Services. The ideal candidate will possess excellent communication skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment. Key Responsibilities: Greet clients and visitors,...

  • Administrative Support Specialist

    4 weeks ago

    Beaumont, Texas, United States Buckner International Full time

    Job DescriptionWe are seeking an Administrative Assistant & Receptionist to join our team. As a key member of our administrative staff, you will provide a positive image of Buckner through the answering of telephones and greeting of visitors, applicants, clients, and other persons that come into the office.Key Responsibilities:Greets all visitors to the...

  • Front Office Associate Outpatient Oncology Bilingual

    3 months ago

    Beaumont, United States The Oncology Institute of Hope and Innovation Full time

    Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 million patients including clinical trials, stem cell transplants, transfusions,...

  • Secretary IV

    3 weeks ago

    Beaumont, United States Beaumont Unified School District Full time

    REPORTS TO: Site Administrator SALARY SCHEDULE: 260/R19 EXPERIENCE CREDIT: A maximum of two (2) years may be granted for experience outside of the Beaumont Unified School District. WORK YEAR: 242 days WORK SCHEDULE: 7:00 AM - 3:30 PM DEFINITIONUnder supervision, but with latitude for independent action, to serve as secretary to the Administrator/Principal...