Customer Service Representative

16 hours ago


Roslindale, Massachusetts, United States Domino's Franchise Full time
Job Description

At Domino's Franchise, we're on a mission to deliver exceptional customer experiences and make our customers' days a little brighter. As a Customer Service Representative, you'll play a vital role in achieving this goal.

About the Job

We're looking for a talented and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing top-notch customer service, resolving customer complaints, and ensuring that every customer interaction is a positive one.

Responsibilities
  • Provide exceptional customer service to our customers, both in-store and over the phone
  • Resolve customer complaints in a timely and professional manner
  • Work collaboratively with our team to achieve sales and customer satisfaction goals
  • Stay up-to-date on product knowledge and promotions to effectively communicate with customers
  • Perform other duties as assigned by management
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • High school diploma or equivalent required
What We Offer

We're proud to offer a competitive compensation package, including:

  • A starting hourly rate of $12.00
  • Opportunities for advancement and professional growth
  • A fun and dynamic work environment
  • Flexible scheduling to accommodate your needs
How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you



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