Patient Access Coordinator
4 weeks ago
Job Overview:
RWJBarnabas Health seeks a skilled Patient Access Coordinator to provide exceptional service to patients and caregivers. This role is a Hybrid position, which requires prompt and consistent service to support the organization's mission.
The ideal candidate will manage all incoming calls, external and internal referrals for appointment scheduling, and ensure all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated appropriately.
This position is primarily remote, but the first 5 weeks of training will be in person. After successful completion of training, you will work remotely but will be required to come into the office as needed.
Key Responsibilities:
- Schedules and confirms patient care appointments across all clinical areas and specialties
- Verifies insurance eligibility and gathers all other detailed information required for registration and patient charting
- Accurately documents patient information, questions or notes in the Electronic Medical Record (EMR) system
- Demonstrates exceptional customer service and appropriate telephone etiquette at all times
Requirements:
- High School Diploma or General Education Degree (GED)
- Minimum 1 year of Call Center or Healthcare Experience
- Computer and Microsoft Office proficiency
- Excellent verbal and written communication skills
Benefits and Perks:
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
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