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Automotive Operations Manager
2 months ago
We are seeking an experienced Automotive Assistant Manager to join our team at Big Brand Tire & Service. As an Automotive Assistant Manager, you will be responsible for assisting the Store Manager with daily store operations and procedures, meeting or exceeding performance targets, and providing exceptional customer service to our guests.
Key Responsibilities- Assist Store Manager: Provide support with daily store operations, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
- Meet Performance Targets: Understand and follow company strategies to meet or exceed sales and customer service targets.
- Provide Exceptional Customer Service: Be able to confidently recommend, sell, advise, and provide exceptional customer service to our guests.
- Product Expertise: Be trained to become a product expert and be able to sell tires, wheels, services, and repairs.
- Adhere to Company Strategy: Adhere to Big Brand Tire and Service sales strategy and core values to create life-long customers.
- Excellent Communication Skills: Excellent communication skills to communicate effectively with our guests and team members.
- Automotive Repair Experience: Automotive repair experience and product knowledge.
- Customer Service Experience: Experience working face-to-face with guests in a fast-paced environment.
- Confidence and Detail Orientation: Demonstrate confidence in ability to communicate, advise, recommend, and make sales, and be detail-oriented and demonstrate an eagerness to learn and grow with the company.
- Physical Abilities: Must have a clean driving record and a valid driver's license, and be physically able to lift 70lbs. and endure continuous crouching, bending, and turning.
- Competitive Compensation: Great Manager Incentive and Commission plans, earning power, and opportunity to master managing, sales, and service skills.
- Professional Development: Professional development and career progression opportunities, training, and mentorship to help you become experts.
- Benefits: Competitive hourly rates, high commission earning power, potential for manager incentive bonus, paid vacation and holidays, medical, dental, and life insurance, vision, voluntary life, and accident insurance available, 401k plan with company match, employee discounts & perks, and competent team members.
