Customer Service Ambassador

5 days ago


SaintBrieuc, Bretagne, United States Nothing Bundt Cakes #172 Full time
Job Overview

We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Nothing Bundt Cakes #172. As a Joy Creator, you will play a vital role in providing exceptional customer service and creating a welcoming environment for our guests.

Key Responsibilities
  • Order Taking and Fulfillment: Assist guests in ordering the perfect cake for their celebrations and ensure timely delivery.
  • Customer Engagement: Build strong relationships with guests, understand their needs, and provide personalized service.
  • Store Operations: Maintain a clean and organized store environment, adhering to company standards.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, resolve customer complaints, and maintain a positive store atmosphere.
What We Offer
  • Flexible Schedules: Enjoy a relaxed work schedule, allowing you to balance work and personal life.
  • Cake Discounts: Indulge in our delicious cakes at a discounted rate.
  • Training and Development: Receive comprehensive training on customer service, cake crafting, and career growth opportunities.
  • Casual Work Environment: Wear your favorite t-shirts and sneakers to work in a relaxed and friendly atmosphere.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to interact with guests and colleagues.
  • Team Player: Demonstrate a positive attitude, flexibility, and a willingness to work collaboratively as part of a team.
  • Basic Math Skills: Accurately handle cash, process transactions, and maintain a clean and organized workspace.


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