Creative Experience Leader Part Time

1 week ago


Laveen, Arizona, United States Michaels Stores Full time
About Michaels Stores

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada.

Salary: $45,000 - $60,000 per yearJob Description

We are seeking an experienced Customer Experience Manager to lead our part-time team at our Laveen, AZ store. In this role, you will be responsible for delivering a customer-centric shopping experience by managing front-end operations and expectations.

  • Assist Store Manager in executing Standard Operating Procedures (SOPs) and Company programs.
  • Ensure compliance with applicable laws and requirements; execute Company policies and standards.
  • Plan and lead execution of class and in-store events according to Company programs.
  • Manage shrink and safety programs.

You will work closely with the sales floor and cashier teams to achieve results and participate in the performance management process. Additionally, you will serve as Manager on Duty (MOD) and interact with customers in a positive and respectful manner.

Required Skills and Qualifications

To succeed in this role, you should have:

  • Retail management experience, preferably in a similar environment.
  • Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
Benefits

At Michaels Stores, we prioritize the wellbeing of our teams. Our benefits include health insurance, paid time off, tuition assistance, generous employee discounts, and more.

Work Environment

This role requires working in a public retail store setting with climate-controlled areas and some outdoor work. You may be required to access high shelves or lift heavy boxes.



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