Senior Associate, Quality Assurance Specialist
1 day ago
Empowering Students through Quality Excellence
Sallie Mae is committed to delivering exceptional quality experiences for students. As a Senior Associate, Quality Assurance, you will play a vital role in driving this mission forward.
Your Key Responsibilities
- Develop and maintain quality control processes and procedures to ensure compliance with regulatory requirements and company standards
- Collaborate with cross-functional teams to identify areas of improvement and implement corrective and preventive actions
- Support internal audits to ensure compliance with quality standards and procedures
- Conduct quality audits and lead the corrective action process as needed
- Proactively identify and address quality issues and risks
- Support the development and implementation of quality metrics and reporting to measure the effectiveness of quality assurance initiatives
- Provide guidance and support to the organization on quality-related matters
Your Qualifications
- Strong knowledge of quality systems and processes
- Excellent communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Strong problem-solving and analytical skills
- Bachelor's degree in a relevant field (e.g., Quality Management, Engineering, or Science)
- 3+ years of experience in quality assurance or a related field
Why Sallie Mae?
We offer a comprehensive benefits package, including competitive base salaries, bonus incentives, generous PTO, and support for financial well-being and retirement. Our culture values diversity, equity, and inclusion, and we're committed to creating a workplace where everyone can thrive.
Join Our Mission
Sallie Mae is an equal opportunity employer and welcomes applications from diverse candidates. If you're passionate about quality excellence and empowering students, we encourage you to apply.
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