Restaurant Operations Manager
5 days ago
About the Role:
We are seeking a highly skilled and motivated General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining operational excellence.
Key Responsibilities:
- Priority 1: Build Your Team
- Find and hire top talent for your restaurant team.
- Conduct orientation and onboarding for new hires.
- Develop a training plan to ensure team members have the skills needed to succeed.
- Recognize and reward outstanding performance.
- Resolve conflicts in a timely manner.
- Priority 2: Drive Customer Satisfaction
- Demonstrate positive interactions with customers.
- Ensure customer issues are resolved promptly.
- Schedule staff to meet customer needs.
- Lead product rollout meetings to drive success.
- Priority 3: Maintain Process and Discipline Around the P&L
- Analyze financial performance and create plans to maximize profitability.
- Manage restaurant budget effectively.
Benefits:
- Competitive starting salary ($60,000 - $80,000 per year)
- Medical, dental, and vision insurance
- Quarterly bonuses and other perks
- 401(k) matching program
- Paid time off and flexible scheduling
- Rapid advancement opportunities
Requirements:
Previous experience as a General Manager in the restaurant industry.Strong personal communication skills.Demonstrated ability to lead and manage operations in a fast-paced environment.Solid talent- and performance-management skills.Guest-friendly demeanor.Ability to work a normal schedule of 50 hours per week (all shifts).Must pass a background check.-
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