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Area Operations Manager

2 months ago

Durham, North Carolina, United States Community Integrated Care Full time
Why Choose Community Integrated Care?
We are currently seeking an Area Operations Manager.

This role presents a fantastic opportunity for an ambitious individual looking to step into their first managerial position or for a seasoned professional to further their career within a prestigious charity.

You will benefit from a tailored development plan, alongside guidance and support to facilitate your growth in this position.

Key Benefits:
• Competitive salary of up to £48,560 annually

• Engage in work that aligns with your passions, ensuring that your job feels fulfilling

• Be part of a multi-award-winning charity that reinvests its profits into the people we support, our workforce, and our local communities

• Receive support from approachable senior leadership

• Enjoy 28 days of annual leave, inclusive of statutory bank holidays (pro-rata for part-time roles)

• Participate in a Pension Scheme

• Dress casually, with no uniform requirements

• Benefit from flexible working hours and shift patterns

• We will cover the costs for your DBS / PVG checks

• Access to a Shopping Discounts Scheme

• Opportunities for ongoing professional development and career progression

• Participate in a Recommend a Friend Bonus scheme

• Utilize our Financial Hardship Fund

• Experience our commitment to your wellbeing

Community Integrated Care stands as one of the UK's largest health and social care charities, dedicated to enhancing the lives of individuals with diverse care needs. Our work is both exciting and rewarding, driven by pride and passion for our mission.


Since our inception, we have expanded to offer a variety of innovative and tailored care services to thousands across England and Scotland.

Our aim is to provide support rooted in the principles of choice, dignity, and respect, reflected in our vision of 'Your Life, Your Choice' and our strategy 'Best Lives Possible'.


We uphold strong values and take pride in pioneering new methods of delivering social care, distinguishing ourselves within the sector.

Over the past two years, we have either won or been shortlisted for over 100 national and regional awards.

We are equally committed to our staff.

Our Support Workers are dedicated and passionate about going the extra mile for those they assist, and in return, we invest in their pay, recognition, wellbeing, and ongoing professional and personal development.

We will equip you with all necessary training, support, and personal protective equipment for your role, and assist you in your career development should you choose to grow with us.

Role Overview:

The successful candidate will serve as the registered manager for their designated area, providing leadership to 12 Service Leaders responsible for 15 Services within the region.


The Area Operations Manager will be instrumental in the region's growth initiatives, enhancing Community Integrated Care's reputation as a leading provider with a strong local brand identity and organizational profile.


Reporting to the Head of Operations, you will oversee the operational and financial performance of several Services, ensuring compliance with all statutory and contractual obligations.

As a member of the Leadership Team, you will contribute to the organization's business planning process, with overall responsibility for executing the business plan within your assigned services.


Qualifications:
• Professional qualification in Health and Social Care (e.g., qualified Nurse, Social Worker, SVQ L4, or Care and Management L5)

• Evidence of ongoing professional development

• Medication L3 Training

• Comprehensive understanding of person-centered care

• Valid UK Driving License

Experience:
• Familiarity with CI/CQC Regulations and inspection processes

• Experience in complex care within a social/health care environment

• Collaboration with multidisciplinary teams and participation in complex case reviews

• Experience working with individuals requiring intensive support planning and management

• Previous experience managing multiple sites in a health and social care context

• Proven experience in team leadership and people management

• Budget management experience

• Knowledge of complex care conditions, including epilepsy and autism

Core Values:


It is essential that you resonate with our core values: We Include; We Deliver; We Aspire; We Respect; We Enable. These principles guide our commitment to delivering high-quality, consistent care and support.

We value the personal attributes of our team members, seeking individuals who demonstrate:

• Empathy, compassion, and sensitivity

• A strong work ethic

• Reliability

• Honesty

• Determination

• Problem-solving abilities

• Resilience


If this role aligns with your aspirations and values, we encourage you to consider this opportunity.


Our Commitment to Inclusion:


At Community Integrated Care, we strive to be a welcoming and inclusive employer, where all employees feel a sense of belonging.

We aim to create an organization that is equitable and fair to all, valuing individual diversity and celebrating unique characteristics.


By fostering a diverse range of backgrounds, experiences, and perspectives, we will cultivate a stronger, more vibrant workforce that reflects the communities we serve.

This approach enhances our decision-making, inspires fresh ideas, and positions us as a preferred provider and employer.

We have a clear plan to achieve this vision, known as A Place I Belong, which outlines our commitments and accountability measures. We wish you the best of luck in your application process.

As an Equal Opportunities and Disability Confident employer, we are dedicated to providing necessary adjustments during recruitment.


We take pride in being a Hive HR Employee Voice Certified organization, reflecting our commitment to fostering a culture where employee feedback is valued and acted upon to drive positive change.


In our recent Colleague Engagement Survey, 56% of our team shared their insights, resulting in an impressive Employee Net Promoter Score of +28, indicating a high level of satisfaction among our colleagues.