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Patient Care Coordinator/Medical Office Administrator

2 months ago


Jacksonville, North Carolina, United States Synergy Physical Therapy & Sports Medicine Full time

Job Summary

Synergy Physical Therapy & Sports Medicine is seeking a highly skilled and organized Medical Front Office Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Front Desk Operations: Manage the front desk, greet patients, and handle phone calls in a professional and courteous manner.
  • Patient Scheduling: Schedule appointments, manage patient flow, and ensure timely and efficient service.
  • Insurance Coordination: Verify patient insurance benefits, explain coverage and costs to patients, and handle objections related to insurance coverage.
  • Medical Records: Maintain accurate and up-to-date patient records, including demographic and insurance information.
  • Financial Transactions: Process patient payments, manage accounts, and maintain accurate financial records.

Requirements:

  • Experience: 1 year of medical receptionist experience, preferably in a physical therapy or healthcare setting.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in medical software and technology.

What We Offer:

  • Competitive Salary: $11.00 - $14.00 per hour
  • Benefits: 401(k), 401(k) matching, health insurance, life insurance, paid time off, and vision insurance
  • Opportunities for Growth: Professional development and opportunities for advancement in a dynamic and growing healthcare organization

How to Apply:

Submit your cover letter and resume through Indeed. We are an equal opportunity employer and welcome applications from qualified candidates.