Bilingual Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Support Specialist to join our team at Partners Personnel. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in both English and Spanish.
Key Responsibilities:
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Process customer orders and ensure accurate data entry.
- Collaborate with internal teams to resolve customer issues and ensure timely order fulfillment.
- Provide product information and support related to plating services and processes.
- Maintain detailed records of customer interactions and transactions.
Requirements:
- Bilingual in English and Spanish (written and verbal).
- Previous experience in customer support, preferably in a manufacturing or plating environment.
- Familiarity with ERP systems (e.g., Visual, SAP, or similar).
- Strong understanding of plating processes and terminology is a plus.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite.
- Strong attention to detail and ability to multitask in a fast-paced environment.
What We Offer:
- A competitive hourly rate of $22.00-$25.00.
- A Temp to Hire opportunity with a full-time position available.
- A dynamic and supportive work environment.
How to Apply:
Please submit your resume and a cover letter to [insert contact information]. We look forward to hearing from you
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