Health and Wellness Expert

1 month ago


Ashburn, Virginia, United States iCRYO - One Loudoun Full time
Job Overview

iCRYO One Loudoun is a leading Health and Wellness Center that offers a range of innovative services, including Whole Body Cryotherapy, Red Light Therapy, Infrared Sauna, Body Sculpting, and IV therapy. We are seeking a highly motivated and customer-focused Health and Wellness Specialist to join our team.

Key Responsibilities:

  • Assist and educate guests in achieving their wellness goals with exceptional guest service.
  • Market our services through social media and attend community events to promote our brand.
  • Continuously educate ourselves on our products and services to provide expert advice to guests.
  • Work collaboratively with our team to identify and solve problems, set expectations, and complete daily tasks.
  • Meet or exceed minimum productivity requirements, including sales goals.

Requirements:

  • Ability to work a minimum of 12-30 hours a week with a flexible schedule, including evenings and weekends.
  • Ability to comprehend and pass our designed service exams following initial training.
  • Excellent time management skills, good judgment, and ability to multitask.
  • Exceptional guest experience skills, with the ability to handle and resolve guest issues to maintain guest loyalty.
  • Ability to educate guests on services needed in a competent, efficient, and professional manner.

What We Offer:

  • Competitive base pay plus commission.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

Qualifications:

  • Retail sales experience preferred but not required.
  • Ability to maintain a clean environment and uphold company standards.
  • Ability to maintain an environment of trust and communicate efficiently with managers and peers.

About Us:

iCRYO One Loudoun is a new Health and Wellness Center that specializes in providing professional, affordable, and convenient recovery services. Our mission is to elevate the lifestyle of our team members and guests by providing exceptional service and promoting overall wellness.



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