Customer Service Representative

2 weeks ago


Flushing, New York, United States CTBC Bank Co. Full time

Job Summary: We are seeking a skilled Customer Service Representative to join our team at CTBC Bank Co. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients through various channels, including telephone and in-person interactions.

Key Responsibilities:

  • Process customer transactions, including deposits and withdrawals, check cashing, and mail/phone transactions.
  • Provide superior customer service, resolving customer complaints and concerns in a timely and professional manner.
  • Work collaboratively with other team members to achieve customer satisfaction and meet business objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.

About CTBC Bank Co.: CTBC Bank Co. is a leading financial institution dedicated to providing innovative banking solutions to our customers. We are committed to excellence and customer satisfaction, and we are seeking a talented individual to join our team.



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