Diagnostic Service Engineer

5 days ago

Bakersfield, California, United States Abbott Laboratories company Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Our Diagnostic Solutions

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems are often the first step in patient care decision-making for hundreds of health conditions, from heart attacks to blood disorders to infectious diseases and cancers.

What You'll Do
  • Provide on-site support to Abbott Diagnostic Division customers, supporting field personnel and district business objectives and goals.
  • Responsible for troubleshooting and resolving complaints reported by customers on a minimum of eight increasingly complex instruments as detailed in the FS Business Process database.
  • Understand and follow Quality System by accurate and timely documentation of complaint resolution.
  • Understand and practice regulatory and compliance procedures.
  • Maintain a safe work environment following laboratory safety guidelines.
  • Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott.
Requirements
  • Bachelor's degree or equivalent relevant experience required.
  • Proficiency in local language required.
  • Preferred qualifications include a Bachelor's/Engineering degree in Bio Medical/Electrical/Mechanical or Medical Technology.
Additional Skills
  • Troubleshooting/problem-solving, ability to succeed in team situations and excel independently.
  • Computer skills (Word; Excel; PowerPoint, Internet, Remote Computing i.e. VPN, remote troubleshooting, etc.).
  • Effective communication skills and strongly demonstrated interpersonal skills.
About Abbott

Abbott is an Equal Opportunity Employer, committed to employee diversity. We offer a range of benefits, including career development opportunities, free medical coverage for employees, and an excellent retirement savings plan with high employer contribution.

Join Our Team

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. We're always looking towards the future, anticipating changes in medical science and technology.

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