Customer Service Representative
1 month ago
We are seeking a skilled Call Center Associate to join our team at HealthPartners. As a key member of our Food and Nutrition Department, you will play a vital role in communicating with patients, hospital staff, and family members to provide guidance and recommendations on meal selection that meet nutritional and dietary requirements.
Key Responsibilities- Communicate effectively with patients, hospital staff, and family members to understand and provide guidance on meal selection
- Use multiple computer applications to place and verify patient meal orders
- Perform other duties within the Food and Nutrition Department as assigned
- 1 year of customer service experience required
Regions Hospital offers a competitive benefits package, including medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect on the first day of employment.
We offer an on-site employee fitness center, an on-site physical therapy clinic for employees, and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency.
Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program and a proud Yellow Ribbon Company.
About UsAt HealthPartners, we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world.
At HealthPartners, everyone is welcome, included, and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
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