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Oakley - Customer Engagement Associate

2 months ago

Oakley, California, United States Luxottica Full time
Position Overview:
As a key member of our retail team, the Sales Associate plays a vital role in delivering exceptional customer experiences that enhance athletic performance.

Company Background:
Founded in 1975 and based in Southern California, Oakley is recognized as a premier sports brand globally. With over 600 patents, Oakley is dedicated to innovation, creativity, and problem-solving, encapsulated in our philosophy of 'Mad Science.' Our commitment to excellence is reflected in our products, which include advanced lens technology and stylish eyewear designed for outdoor enthusiasts.

Key Responsibilities:
1. Achieve sales targets and contribute to company goals by nurturing existing customer relationships and establishing new ones.
2. Provide an outstanding and memorable customer experience through personalized service, attention to detail, and effective solutions that ensure customer satisfaction.
3. Collaborate with team members to maintain a positive store atmosphere, building strong professional relationships with colleagues and management.
4. Uphold the store's visual standards by ensuring displays and inventory are well-organized and appealing.
5. Promote an inclusive environment by treating all customers and coworkers with respect.

Qualifications:
- High School Diploma or equivalent.
- Minimum of 1 year of experience in retail or customer service.
- Proficient with point-of-sale systems and basic computer skills.
- Adaptable to new technologies and changes with precision.
- Strong sales acumen with a focus on achieving results.
- Excellent communication skills, both verbal and written.
- Self-motivated and capable of managing multiple tasks in a dynamic environment.

Compensation:
The pay range for this position is $20.85 per hour. Employee compensation is influenced by various factors, including experience, qualifications, and local wage standards. Additionally, a competitive bonus and/or commission structure may be available, along with a comprehensive benefits package that includes healthcare, retirement savings, paid time off, and employee discounts.

We are proud to be an Equal Opportunity Employer, welcoming applicants from diverse backgrounds and experiences.