Site Information Clerk

3 weeks ago


Brooklyn, New York, United States New York City, NY Full time
Job Summary:

We are seeking an experienced Site Information Clerk - EBT System Specialist to join our team in Brooklyn, NY. In this role, you will be responsible for providing exceptional service to clients, ensuring they receive accurate information about the use of their Common Benefit Identification Cards (CBIC) in the Electronic Benefit Transfer (EBT) System.

Responsibilities:

* Receive requests from clients for replacement CBICs, Personal Identification Numbers (PINs), and Temporary Medicaid Cards
* Verify client identity and demographic information using FIA systems (WMS, HRA Viewer)
* Prepare authorization forms by recording data obtained from participants and verified using HRA systems
* Provide information pertaining to the use of the CBIC in the EBT System

Skills and Qualifications:

To succeed in this role, you must have a four-year high school diploma or its equivalent, approved by a State's department of education or a recognized accrediting organization, and one year of satisfactory clerical experience. Additionally, you should possess keyboard familiarity with the ability to type at least 100 key strokes (20 words) per minute.

Work Environment:

This position operates Monday through Friday from 8:30AM to 5:00PM each day, and requires standing for extended periods, manual dexterity, and good vision. If you are a motivated individual with strong communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Estimated Salary Range: $42,500 - $50,000 per year, based on relevant experience and qualifications.
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