Hotel Room Attendant

2 months ago


Arizona City, Arizona, United States La Quinta Mesa Superstition Springs Full time
Job Summary

The Hotel Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Key Responsibilities
  • Room Cleaning: Thoroughly clean guestrooms according to standards, ensuring a high level of cleanliness and attention to detail.
  • Pre-Cleaning Duties: Complete all pre-cleaning duties, including setting up the housekeeping cart with guest supplies, cleaning supplies, and linen.
  • Trash and Linen Removal: Remove all trash and dirty linen from guestrooms and hallways, maintaining a clean and tidy environment.
  • Public Area Maintenance: Keep all hallways, public areas, and closets clean, neat, and vacuumed, ensuring a positive guest experience.
  • Cart Restocking: Restock the housekeeping cleaning cart for next day's use, ensuring all necessary supplies are available.
  • Chemical Replenishment: Replenish chemical bottles as needed, maintaining a safe and healthy environment for guests and staff.
  • Reporting: Report any missing items from rooms (e.g., irons/boards, hair dryers, etc.) and maintenance repairs to the Housekeeping Supervisor/Manager.
  • Lost and Found: Handle items for Lost and Found according to the standards, ensuring a smooth and efficient process.
  • Guest Satisfaction: Ensure overall guest satisfaction by providing attentive, courteous, and efficient service.
Requirements
  • Education: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Physical Demands: Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Communication: Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.


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