Hotel Room Attendant
2 months ago
The Hotel Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Key Responsibilities- Room Cleaning: Thoroughly clean guestrooms according to standards, ensuring a high level of cleanliness and attention to detail.
- Pre-Cleaning Duties: Complete all pre-cleaning duties, including setting up the housekeeping cart with guest supplies, cleaning supplies, and linen.
- Trash and Linen Removal: Remove all trash and dirty linen from guestrooms and hallways, maintaining a clean and tidy environment.
- Public Area Maintenance: Keep all hallways, public areas, and closets clean, neat, and vacuumed, ensuring a positive guest experience.
- Cart Restocking: Restock the housekeeping cleaning cart for next day's use, ensuring all necessary supplies are available.
- Chemical Replenishment: Replenish chemical bottles as needed, maintaining a safe and healthy environment for guests and staff.
- Reporting: Report any missing items from rooms (e.g., irons/boards, hair dryers, etc.) and maintenance repairs to the Housekeeping Supervisor/Manager.
- Lost and Found: Handle items for Lost and Found according to the standards, ensuring a smooth and efficient process.
- Guest Satisfaction: Ensure overall guest satisfaction by providing attentive, courteous, and efficient service.
- Education: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Physical Demands: Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Communication: Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
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Housekeeping Attendant
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Housekeeping Attendant
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