Technical Support Associate

4 days ago


Camp Hill, Pennsylvania, United States JobsRUs Full time

We are seeking a Technical Support Associate to join our client's Field Services Team in Camp Hill, PA. As a key member of the team, you will provide exceptional customer support by communicating effectively with customers and delivering solutions that build long-term relationships.

Job Summary

The successful candidate will be responsible for organizing and triaging customer issues, performing installations, maintenance, and service calls promptly and effectively, and utilizing their skills to service electromechanical equipment like self-checkout systems within an assigned territory.

Responsibilities
  • Perform customer installation, maintenance, and service calls promptly and effectively
  • Service electromechanical equipment like self-checkout systems within an assigned territory
  • Perform maintenance, repair, PM work, and system overhauls
Requirements
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity
  • Ability to perform essential functions of the job with or without a reasonable accommodation
  • Prolonged travel with driving several hours per day
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
  • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches
What We Offer
  • A competitive salary of $19.00/hour
  • Benefits available
  • Weekly pay

This is an excellent opportunity to join our team at JobsRUs and contribute to the success of our client's business.



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