Service Desk Professional

4 weeks ago


Lafayette, Louisiana, United States Lee's Air Conditioning Full time

As a valued member of Lee's Air Conditioning, Co.'s team, the Customer Service Representative plays a critical role in supporting our daily operations. This role requires a highly organized individual with excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities and Expectations
  • Support Daily Operations: Provide administrative support to the office, ensuring seamless day-to-day operations.
  • Communicate Effectively: Develop and maintain strong relationships with department managers, employees, and company customers through clear and concise communication.
  • Maintain Data Integrity: Ensure accurate and up-to-date records, maintaining data integrity and security.
Qualifications and Requirements
  • Previous experience in office responsibilities and customer service
  • Strong organizational, communication, and time-management skills
  • Ability to work in a fast-paced environment with a positive attitude
  • High attention to detail with the ability to complete tasks and follow through
  • Excellent written and verbal communication skills
  • Self-directed and able to work without supervision
  • Proficiency in Microsoft Office (Outlook, Excel, Word)
Compensation and Benefits Package

We offer a competitive salary range of $52,000 - $72,000 annually, based on experience, plus benefits including health insurance, 401k, bonus program, paid holidays, and vacation days.



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