Product Marketing Specialist

4 weeks ago

Madison, Wisconsin, United States Zendesk Full time
Job Description

At Zendesk, we're looking for a talented Associate Product Marketing Specialist to join our award-winning Product Marketing team. As a key member of our team, you'll play a crucial role in driving our product, sales, and adoption initiatives. Your responsibilities will include supporting a wide range of PMM functions, such as research, messaging and positioning, GTM support, enablement, and partnership across multiple organizations to achieve our company goals. You'll partner with a cross-functional team tied to all the GTM organizations in our business and work closely with senior leaders in sales, marketing, and product. You'll also be passionate about 'rolling your sleeves up' and working with a broad set of stakeholders to get things done. Reporting to the Group Product Marketing Manager, this role requires regular communication with Zendesk's global teams.

What You'll Bring to the Role
  • Be an evangelist for product strategy and functionality. Understand and simplify product functionality into real value-based messaging.
  • Enable our internal partners on clear & consistent messaging and craft materials to support customer-facing interactions, e.g. sales pitch decks, messaging source documents, use cases, personas, etc.
  • Be the connective tissue across our org: Collaborate with Product, Marketing, Sales, Success, Analyst Relations, and Investor Relations teams to develop strategic frameworks and assets for use in campaigns, enablement, press releases, analyst briefings, etc.
  • Bring innovative ideas to up-level deliverables or improve processes.
  • Support cross-functional efforts including long-range planning and regional programs.
  • Help maintain internal alignment with other parts of the company, including Product, Sales, Customer Success, and Marketing.
  • Support strategic updates and presentations for E-Staff and other key stakeholders.
Basic Qualifications
  • 1-3 years of experience in marketing (or adjacent functions) at a high-tech company, or similar
  • Customer-first mentality and the ability to advocate for the customer's needs across the business
  • Comfortable in a startup-like environment and can operate independently to build and execute new programs and initiatives
  • Project management with excellent execution, follow-through, and attention to detail
  • Strong communication and storytelling skills
  • Excellent writing and presentation skills
  • Strong attention to detail and knack for keeping things well organized


Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request. Zendesk

  • Product Marketing Specialist

    4 weeks ago

    Madison, Wisconsin, United States Zendesk Full time

    Job DescriptionZendesk's Product Marketing team is seeking an Associate Product Marketing Specialist to support the development and execution of product marketing strategies. This role will collaborate with cross-functional teams to drive product adoption, sales, and customer engagement.Key ResponsibilitiesSupport the development of product marketing...

  • Product Marketing Specialist

    4 weeks ago

    Madison, Wisconsin, United States Zendesk Full time

    At Zendesk, we're looking for a skilled Associate Product Marketing Specialist to support our product, sales, and adoption initiatives.This role involves collaborating with cross-functional teams to drive strategic frameworks and assets for use in campaigns, enablement, and press releases.Key responsibilities include:Developing clear and consistent messaging...

  • Product Marketing Specialist

    4 weeks ago

    Madison, Wisconsin, United States Miracom Hive Full time

    We're looking for a Product Marketing Coordinator to support the development and execution of our product marketing strategies.Key Responsibilities:Assist in creating and executing comprehensive product marketing plans that drive awareness and sales.Conduct market research to identify customer needs, market trends, and competitive insights.Help track and...

  • Product Specialist Trainer

    1 month ago

    Madison, Wisconsin, United States Rural Mutual Insurance Full time

    Job Title: Product Specialist TrainerAbout the Role:We are seeking a highly skilled Product Specialist Trainer to join our team at Rural Mutual Insurance. As a Product Specialist Trainer, you will be responsible for organizing, facilitating, and providing training for agents, claims adjusters, and underwriters on coverage, coverage options, product updates,...

  • Marketing and Brand Specialist

    4 weeks ago

    Madison, Wisconsin, United States Sunray Companies Full time

    Marketing and Brand Specialist Job DescriptionThe Sunray Companies is seeking a Marketing and Brand Specialist to support marketing strategy, social media management, and graphic design for multiple hospitality brands.Key Responsibilities:Coordinate and execute media plans and community marketing plans to drive trafficAct as corporate office engagement lead...

  • Product Marketing Manager, Zoom Docs

    4 weeks ago

    Madison, Wisconsin, United States Zoom Corporation Full time

    About the RoleWe are seeking a highly skilled Product Marketing Manager to join our team at Zoom Corporation. As a Product Marketing Manager, you will be responsible for owning product messaging, launch narratives, and go-to-market strategy for our new productivity solutions with a focus on Zoom Docs.Key Responsibilities:Work closely with our product and...

  • Product Marketing Manager, Zoom Docs

    4 weeks ago

    Madison, Wisconsin, United States Zoom Corporation Full time

    About the RoleWe are seeking a Product Marketing Manager to join our team at Zoom Corporation. As a Product Marketing Manager, you will be responsible for owning product messaging, launch narratives, and go-to-market strategy. Specifically, you will focus on our new productivity solutions with a focus on Zoom Docs.Key Responsibilities:Work closely with our...

  • Marketing & Communications Specialist

    4 weeks ago

    Madison, Wisconsin, United States APTIM Full time

    Job Overview:APTIM's Energy Transition team is seeking a motivated and experienced Marketing Specialist to support Wisconsin's Focus on Energy Program. The Marketing Specialist will be based in Madison/Wisconsin and responsible for coordinating energy efficiency marketing efforts across various program implementers and building awareness for the Focus on...

  • Commercial Product Specialist III Self

    4 weeks ago

    Madison, Wisconsin, United States MEDICA HEALTH PLANS Full time

    Job SummaryWe are seeking a highly skilled Commercial Product Specialist III Self to join our team at Medica Health Plans. This role will be responsible for collaborating with the Commercial Product team and internal departments on the development and deployment of new and existing Self-funded/Self-Insured (SI) and Administrative Services Only (ASO)...

  • Marketing E-commerce Specialist

    4 weeks ago

    Madison, Wisconsin, United States Creative Circle Full time

    Job Title: Marketing E-commerce SpecialistJob Description:We are seeking a highly skilled Marketing E-commerce Specialist to join our team at Creative Circle.Main Responsibilities:* Execute against the planned holiday, spring, and fall calendar promotions, updating and maintaining as changes occur* Work with creative and digital partners to execute...

  • Pizza Production Specialist

    1 month ago

    Madison, Wisconsin, United States Ian's Pizza Full time

    Pizza Production SpecialistAt Ian's Pizza, we're looking for a skilled Pizza Production Specialist to join our kitchen team. As a key member of our production team, you'll be responsible for preparing sauces, dressings, and meats, as well as washing and chopping fresh vegetables. You'll package, label, and date products appropriately, ensuring our high...

  • Product Marketing Manager

    4 weeks ago

    Madison, Wisconsin, United States EUROFINS BIO DIAGNOSTICS INC Full time

    Job DescriptionAs a Product Marketing Manager at Eurofins Bio Diagnostics Inc, you will be responsible for leading both inbound and outbound marketing activities to provide strategic oversight and message creation for assigned service lines.Key ResponsibilitiesDrive market growth in strategic verticals by leading and managing research, communications,...

  • Marketing Communications Specialist

    4 weeks ago

    Madison, Wisconsin, United States Diaz Consulting Full time

    Job OverviewDiaz Consulting is seeking a highly motivated and detail-oriented Marketing Communications Assistant to support the development and execution of marketing communications strategies that effectively engage our target audience and enhance brand visibility.Key ResponsibilitiesAssist in the development and implementation of marketing communication...

  • Production Support Specialist

    4 weeks ago

    Madison, Wisconsin, United States Placon Full time

    As a key member of the Placon team, the Production Support Specialist will provide critical support to the Production Manager in ensuring the smooth operation of daily activities related to Production Reporting, Inventory Control, Production Scheduling, and Quality Control.The ideal candidate will have a strong background in administrative support or...

  • Digital Marketing Strategist

    1 month ago

    Madison, Wisconsin, United States Compass Innovate Full time

    Compass Innovate: Digital Marketing SpecialistWe are seeking a creative and results-driven Digital Marketing Specialist to play a key role in increasing brand awareness, driving traffic to our website, and generating leads.Key Responsibilities:Develop and execute digital marketing campaigns across various channels, including social media, email, SEO, and...

  • Marketing Specialist for E-commerce

    4 weeks ago

    Madison, Wisconsin, United States Creative Circle Full time

    Marketing E-commerce Specialist RoleThis role is a hybrid position, requiring onsite work in Madison, Wisconsin, and remote work on other days. The ideal candidate will have at least 2 years of experience in content creation, data analysis, and campaign execution.Main Responsibilities:Execute against planned holiday, spring, and fall calendar promotions,...

  • Production and Industrial Specialist

    4 weeks ago

    Madison, Wisconsin, United States Indotronix International Corporation Full time

    Job SummaryAs a Production and Industrial Specialist at Indotronix International Corporation, you will be responsible for building final assembly builds of instruments to ensure they meet all quality standards. This role requires effective communication with team members and contributing to a positive work environment.ResponsibilitiesBuild final assembly...

  • Sewer Production Specialist

    4 weeks ago

    Madison, Wisconsin, United States Wise Staffing Group Full time

    Job DescriptionAs a Sewer Production Specialist with Wise Staffing Group, you will be responsible for utilizing industrial sewing machines to produce high-quality results. Your tasks will include using materials according to specifications, operating blades, scissors, or electric knives, and adjusting machine settings to detect problems such as defective...

  • Wholesale Product Specialist

    4 weeks ago

    Madison, Wisconsin, United States Sherwin-Williams Full time

    Job Summary: We are seeking a highly skilled Wholesale Product Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for building strong relationships with commercial paint customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:* Develop and maintain strong...

  • Production Support Specialist

    4 weeks ago

    Madison, Wisconsin, United States Placon Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Production Support Specialist to join our team at Placon. This role will provide support with daily activities relating to Production Reporting, Inventory Control, Production Scheduling, and Quality Control.Key ResponsibilitiesCompile production information by collecting and sorting production...