Telehealth Medical Assistant

2 weeks ago


Stockton, California, United States Executive Mental Health Full time
About Executive Mental Health's Telehealth Service

Executive Mental Health (EMH) has been at the forefront of providing remote assessment and treatment services since 2020. Our Telehealth platform allows patients to receive quality care from the comfort of their own homes or care facilities, ensuring social distancing and safety measures are upheld.

About the Telehealth Medical Assistant Role:

The Telehealth Medical Assistant plays a vital role in the care team, acting as a liaison between patients, clinicians, and facility staff. Their primary responsibility is to ensure seamless coordination of Telehealth services, while maintaining a warm and welcoming interface for patients.

Key Responsibilities:

  • Visit assigned skilled nursing facilities to coordinate daily work assignments
  • Transport Telehealth equipment between patients at partner facilities
  • Assist clinical staff in discussing Telehealth services with new patients
  • Coordinate care with clinical and facility staff
  • Manage patient medical documentation as instructed by clinical staff
  • Perform daily equipment preparation and maintenance tasks
  • Develop a working knowledge of the Telehealth web application (Doxy)
  • Filing clinical documentation as directed by facility staff
  • Provide technical support for equipment troubleshooting
  • Meet physical demands of the role, including lifting up to 35 lbs
  • Adhere to HIPAA Compliance Privacy Regulations

Requirements:

  • Experience in infection control and PPE
  • Background check
  • Weekly/Monthly COVID-19 testing
  • Flexibility with scheduling and availability on weekends
  • Active cellular service for communication with staff


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