Mountain Adventure Guide

1 week ago


Dillon, Colorado, United States Vail Resorts Full time
Job Summary:

As a Mountain Activities Attendant, you will be responsible for delivering exceptional guest service as you guide visitors through a variety of alpine adventures, including Mountain Coasters, Snow Tubing, Lift Operations, and more. You will interact with guests from diverse backgrounds and engage in various guest service outlets and activities.

Key Responsibilities:
  • Provide Epic guest service and ensure a safe experience for guests, fellow employees, and yourself.
  • Interact with and assist guests of all ages as they navigate the adventures provided.
  • Serve others by operating activities, answering questions, and helping guests navigate the mountain's experiences.
  • Do right by engaging with guests, receiving feedback, and resolving issues on the spot.
  • Drive value by being a positive advocate for Vail Resorts and the high-quality experience and service provided.
  • Do good by helping keep the mountain clean and looking good, and assisting guests in enjoying the great outdoors.
  • Be inclusive by interacting and guiding guests with varying experience levels and backgrounds through the adventures provided.
  • Stay flexible by being prepared to work in various roles and departments to support the one resort mentality.
Requirements:
  • Be prepared to work outdoors in all weather conditions for long periods of time.
  • Be sturdy and able to stand for long periods, twist, turn, pull, push, bend, squat, and lift up to 50 lbs.
  • Be friendly and able to converse clearly and comfortably with guests of varying backgrounds, ability levels, and age groups.
  • Have reliable transportation to and from work in varying weather conditions.
  • Be at least 18 years old.
Benefits:
  • Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) Retirement Plan.
  • Employee Assistance Program.
  • Excellent training and professional development.
  • Referral Program.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.



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