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Claims Management Specialist
2 months ago
JOB DESCRIPTION
Position Overview:
- The Claims Advocate plays a vital role in managing risks associated with workers' compensation claims, requiring outstanding business acumen and customer service expertise, along with substantial experience in claims management.
- This position entails overseeing the claims advocacy program, ensuring each claim is initiated correctly, assisting injured employees throughout the claims journey, and coordinating with clients and internal teams.
Reporting Structure:
- This role reports directly to the Corporate Claims Manager and collaborates closely with the Corporate Claims team and branch staff.
Key Responsibilities:
- Concentrating on reducing financial exposure related to workers' compensation claims.
- Comprehending and articulating BBSI's business objectives to both internal and external stakeholders.
- Providing written notifications to injured workers upon the receipt of new claims.
- Serving as a resource for inquiries from various stakeholders and acting as a support to Claim Consultants.
Core Competencies:
- Demonstrated business insight and exceptional customer service capabilities.
- Ability to adapt, show flexibility, and possess a natural curiosity.
- Strong interpersonal and communication skills.
Qualifications:
- Ideal candidates will have a college degree, 2-5 years of relevant claims experience, proficiency in Spanish or familiarity with translation services, and a background in Workers' Compensation.
Compensation:
- The initial annual salary for this role ranges from $77,000 to $85,000, influenced by factors such as location, skills, education, and experience.
- Additionally, there is potential for annual incentive compensation equivalent to 8% of regular pay.
Benefits:
- A comprehensive benefits package is offered, including medical, dental, and vision insurance, retirement plans, life insurance, disability coverage, and various voluntary insurance options.
- Other benefits include paid time off, encompassing sick leave, vacation days, holidays, and volunteer days.
Diversity and Inclusion:
BBSI is committed to fostering an inclusive workplace where diversity is valued, and every individual is treated with respect. As an equal opportunity employer, we base our employment decisions on merit.
