Club Service Representative

2 days ago


San Marcos, Texas, United States Crunch Fitness Full time
Job Title: Club Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Club Service Representative. In this role, you will provide exceptional service to our members and guests, ensuring a seamless and enjoyable experience at our fitness club.

About Us:

Crunch Fitness is a dynamic and fast-paced fitness club that offers a wide range of services and amenities to support our members' fitness goals. Our club is committed to creating a welcoming and inclusive environment where our members feel valued and supported.

Key Responsibilities:

  • Greet all members and guests with a smile and enthusiasm, consistently demonstrating the dials of member engagement as part of the Crunch SLA process
  • Assist with membership, retail, and tanning product sales
  • Promote membership privileges, including tanning, group fitness, small group training, and childcare
  • Deliver on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards
  • Checks in all members and guests in accordance with company procedures, resolving any member check-in issues
  • Answers phones in a courteous and professional manner
  • Communicates special events to members and guests
  • Facilitates all member requests or forward to a manager
  • Maintains a professional and courteous disposition
  • Be an expert in all club facility, services, programs, and schedules/hours of operation
  • Maintains a clean and organized work area
  • Able to navigate all stations of the front desk area, including check-in, Relax & Recover, guest services, and membership sales
  • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
  • Performs opening and closing checklist and duties

Requirements:

  • Minimum 1 year of experience in a service-oriented position preferred
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)

Compensation:

$12-$14/hour + commission, plus benefits including PTO, subsidized health insurance coverage, basic life and AD&D, HSA, short-term disability, and free gym membership.

No travel required.



  • San Marcos, Texas, United States Crunch Fitness Full time

    We are excited to announce that Crunch Fitness - Undefeated Tribe in San Marcos, TX is seeking a qualified Club Experience Specialist to join our team! As a Member Services Representative, you will play a critical role in delivering exceptional customer experiences to our members and staff during the overnight shift.This is an exciting opportunity to join a...


  • San Marcos, Texas, United States Sam's Club Full time

    About the RoleAre you passionate about preparing delicious food and providing exceptional customer service? We're looking for a skilled Food Preparation and Service Associate to join our team at Sam's Club.Key ResponsibilitiesMaintain a clean and organized workspace, adhering to food safety standards and sanitation guidelines.Prepare high-quality food...


  • San Antonio, Texas, United States Tru Fit Athletic Full time

    Club Representative OpportunityWe are seeking a highly motivated and results-driven individual to join our team as a Club Representative at Tru Fit Athletic Clubs. In this role, you will be responsible for promoting our clubs, selling memberships, and providing exceptional customer service to our members and prospects.This is an exciting opportunity to join...


  • San Antonio, Texas, United States Crunch Fitness - Greater San Diego Full time

    About the RoleThe Membership Sales Representative will be responsible for selling membership packages to new and existing customers, greeting members and guests with a warm and welcoming experience, and facilitating various club activities.Key ResponsibilitiesSelling membership packages and promoting Crunch Fitness servicesGreeting members and guests in a...


  • San Marcos, Texas, United States Crunch Fitness Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Crunch Fitness - Undefeated Tribe in San Marcos, TX. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our club members and staff during the overnight shift.The ideal candidate...


  • San Augustine, Texas, United States Excel Fitness Full time

    Job Description:This role involves promoting a Judgement Free Zone by representing the company's core values and adhering to its business drivers during each scheduled shift. The ideal candidate will possess excellent communication skills, be team-oriented, motivated, and well-organized.Responsibilities:Perform duties to the best of one's abilities during...


  • San Marcos, Texas, United States Crunch Fitness Full time

    Job Title: Fitness Club AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Fitness Club Ambassador. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.About Us:Crunch Fitness is a dynamic and fast-paced fitness club that offers a wide range...


  • San Marcos, Texas, United States Sam's Club Full time

    Unlock a Rewarding Career at Sam's ClubWe are seeking highly motivated and customer-focused individuals to join our team as Food Service Team Members. As a key member of our team, you will play a vital role in ensuring exceptional customer experiences and maintaining the highest standards of quality and safety.The hourly wage range for this position is...

  • Retail Storekeeper

    2 days ago


    San Marcos, Texas, United States Sam's Club Full time

    Company OverviewSam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. As a Retail Storekeeper, you will play a crucial role in maintaining the cleanliness and safety of our facilities.


  • San Antonio, Texas, United States Sam's Club Full time

    Job Summary:We are seeking a friendly and efficient Sales Floor Representative to join our team at Sam's Club.You will play a crucial role in creating a positive shopping experience for our members.


  • San Marcos, Texas, United States Sam's Club Full time

    About the RoleAs a Meat Cutter and Wrapper at Sam's Club, you'll play a vital role in delivering exceptional customer service and ensuring our members have access to high-quality meat products.


  • San Marcos, Texas, United States Sam's Club Full time

    About the RoleWe are seeking a skilled Food Preparation Specialist to join our team at Sam's Club. As a key member of our prepared food team, you will play a crucial role in ensuring high-quality products are available to our members.The ideal candidate will have a passion for fresh food and excellent customer service skills. You will be responsible for...


  • San Antonio, Texas, United States Taymax Group Full time

    We are seeking a Fitness Club Ambassador to join our team at Taymax Group. In this role, you will be responsible for promoting a positive and welcoming environment for our members, while also providing exceptional customer service.About the RoleThis position requires a strong passion for fitness and health, as well as excellent communication and...


  • San Marcos, Texas, United States Wingstop Full time

    Job Description:We are seeking a motivated and enthusiastic Customer Service Representative to join our team at Wingstop. As a Customer Service Representative, you will be the face and voice of our brand, providing exceptional service to all guests who walk into our restaurant.Responsibilities:Act as the ambassador of Wingstop by greeting guests warmly and...


  • San Antonio, Texas, United States Sam's Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Floor Representative at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a positive attitude, and ensuring a smooth shopping experience for our members.Key...


  • San Marcos, Texas, United States Neiman Marcus Group Careers Full time

    We are seeking a Client Service Representative to join our team at Neiman Marcus Group Careers. This role offers an estimated salary of $48,000 - $58,000 per year.Job Overview:The Client Service Representative is responsible for providing exceptional customer service and ensuring a seamless shopping experience.Key Responsibilities:Assist customers with...


  • San Marcos, Texas, United States OneSupport Full time

    We are seeking a skilled Customer Service Representative to join our team at OneSupport. As a Virtual Customer Service Representative, you will be responsible for providing top-notch support to our customers from the comfort of your own home.**Job Overview:**Provide excellent customer service through phone, email, or chat.Respond to customer inquiries and...


  • San Angelo, Texas, United States Walmart Full time

    **Job Summary**">We are looking for a talented Customer Service Representative to join our team at Sam's Club in San Angelo, TX. As a Customer Service Representative, you will provide exceptional customer service, respond to member inquiries, and resolve issues in a timely and professional manner.">**Key Responsibilities**">">Respond to member inquiries via...


  • San Marcos, Texas, United States OneSupport Full time

    Role OverviewWe are seeking a skilled Customer Service Representative to join our team at OneSupport. This is a full-time, home-based opportunity that offers a competitive salary and a range of benefits.


  • San Antonio, Texas, United States Taymax Group Full time

    About the Role: As a Customer Service Representative at Taymax Group, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members and guests.">Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...