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Airport Concession Manager

2 months ago

Fort Myers, Florida, United States Paradies Na Full time

**Job Summary:**

As a key member of the Paradies Na team, the Assistant General Manager will play a vital role in driving the company's key performance metrics by delivering an exceptional customer store experience through the associates they manage.

**Key Responsibilities:**

  • Motivate team members to embody the company's vision and direction, encompassing its core values.
  • Communicate clear expectations and hold team members accountable to achieve all brand, performance, and behavior standards.
  • Lead and inspire a great customer service culture by recognizing and rewarding outstanding performance.
  • Build relationships with peers and upper management to drive business results.
  • Recruit, hire, develop, and retain top sales talent for the stores, ensuring excellent staffing levels.
  • Train and continuously develop teams to ensure they have the skills and knowledge needed to succeed.
  • Provide consistent performance feedback and recognize performance issues in a timely manner.
  • Partner with the General Manager and Regional HR Manager to develop action plans for resolution.
  • Ensure that all visual directives are executed seamlessly, and direct and execute strategic merchandising to maximize sales and presentation standards.
  • Partner with the General Manager and District Manager/Regional Director to execute the location business plan, driving results and maximizing business opportunities.
  • Achieve predetermined financial budgets, including payroll containment.
  • Drive the company's brand loyalty by demonstrating sales leadership, coaching, and connecting with the customer experience.
  • Achieve location shrink goals while maintaining all operational standards to secure the assets of the location.

**Requirements:**

  • Strong analytical, prioritizing, interpersonal, problem-solving, and planning skills.
  • Strong verbal and written communication skills.
  • Collaborative skills and ability to work well within a team.
  • Ability to work in a fast-paced and deadline-oriented environment.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.