Pet Care Navigator

4 days ago


Columbia, Maryland, United States Banfield Full time

**Job Description:**

The Pet Care Navigator is responsible for guiding clients through the pet care process, from initial consultation to ongoing care and follow-up appointments. This role requires excellent communication and organizational skills, as well as the ability to navigate complex medical information and provide clear explanations to clients.

**Key Responsibilities:

  • Develop and implement personalized care plans for each client and their pets.
  • Coordinate and communicate with veterinary medical teams to ensure timely and effective care.
  • Maintain accurate records and reports related to client interactions and feedback.

**Requirements:

  • Strong understanding of animal behavior and physiology.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.

**Estimated Salary:** $45,000 - $65,000 per year, depending on experience.


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