Customer Relationship Ambassador

6 days ago


Lewisville, Texas, United States Emergency Plumbing Service Full time
Customer Relationship Ambassador

The Customer Relationship Ambassador is a vital role at Emergency Plumbing Service, ensuring our clients receive exceptional support and service. As a trusted advocate for our customers, you will build lasting relationships by understanding their needs, preferences, and challenges.

This position requires strong communication skills, empathy, and a customer-centric focus. If you thrive on delivering personalized solutions that exceed expectations, we invite you to join our team.

We offer a competitive compensation package, including an estimated salary of approximately $70,000 per year, based on experience and performance. Our benefits include comprehensive health care coverage, a dental plan, paid vacation time, and flexible PTO.

Key Responsibilities:

  • Establish deep, trusting relationships with our customers
  • Provide tailored solutions that align with their unique requirements
  • Navigate complexities with a focus on delivering peace of mind and satisfaction

What We're Looking For:

  • Empathy and Communication Skills: Ability to understand and articulate customer needs
  • Problem-Solving Mindset: Strong critical thinking skills, with the ability to remain calm and solution-oriented under pressure
  • Customer-Centric Focus: A passion for putting customers first, with a commitment to delivering exceptional service at every interaction


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