Customer Relationship Ambassador
6 days ago
The Customer Relationship Ambassador is a vital role at Emergency Plumbing Service, ensuring our clients receive exceptional support and service. As a trusted advocate for our customers, you will build lasting relationships by understanding their needs, preferences, and challenges.
This position requires strong communication skills, empathy, and a customer-centric focus. If you thrive on delivering personalized solutions that exceed expectations, we invite you to join our team.
We offer a competitive compensation package, including an estimated salary of approximately $70,000 per year, based on experience and performance. Our benefits include comprehensive health care coverage, a dental plan, paid vacation time, and flexible PTO.
Key Responsibilities:
- Establish deep, trusting relationships with our customers
- Provide tailored solutions that align with their unique requirements
- Navigate complexities with a focus on delivering peace of mind and satisfaction
What We're Looking For:
- Empathy and Communication Skills: Ability to understand and articulate customer needs
- Problem-Solving Mindset: Strong critical thinking skills, with the ability to remain calm and solution-oriented under pressure
- Customer-Centric Focus: A passion for putting customers first, with a commitment to delivering exceptional service at every interaction
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