Cleanliness and Quality Control Director

4 days ago


Wilmington, Delaware, United States Onix Hospitality Full time

Hyatt Hotel Housekeeping Director

Job Description:

We are seeking a seasoned Director of Housekeeping to lead our hotel's housekeeping team. As a key member of our staff, you will be responsible for maintaining high-quality service standards, improving guest satisfaction, and overseeing the daily operations of the housekeeping department.

Key Responsibilities:
  • Develop and implement cleaning schedules and protocols to ensure high-quality service.
  • Train and supervise housekeeping staff to maintain cleanliness and organization standards.
  • Conduct regular inspections of guest rooms and public areas to identify areas for improvement.
  • Manage inventory of linens, blankets, and room supplies, ensuring adequate stock levels.
  • Communicate with guests regarding any concerns or issues related to housekeeping services.
Requirements:
  • Bachelor's degree or equivalent experience in hospitality management or a related field.
  • A minimum of 3 years of experience in housekeeping management, preferably in a hotel setting.
  • Excellent communication and leadership skills, with the ability to motivate and train staff.
  • Familiarity with budgeting and financial management principles.
What We Offer:
  • Salary: $95,000 per year.
  • Affordable medical, dental, and vision benefits for you and your family.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Short-term disability and maternity leave options.


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