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Restaurant Operations Supervisor

2 months ago

Grass Lake, Michigan, United States Dunkin' Full time

Join Our Team as a Restaurant Operations Supervisor

At Dunkin' Donuts, we prioritize our employees just as much as we prioritize our customers. We are dedicated to fostering a supportive environment for our hardworking and enthusiastic team members, ensuring their success and growth within our organization.

Role Overview:
The Restaurant Operations Supervisor will oversee the daily operations of the establishment, ensuring exceptional guest service while managing the financial performance of the restaurant.

Key Responsibilities:
  • Enhance sales and profitability through effective implementation of the company's strategic business plan.
  • Foster a positive workplace culture by promoting teamwork among team members through effective training, communication, and relationship building.
  • Maintain professionalism in all interactions with customers, team members, and corporate management.
  • Serve as a role model for team members by adhering to all applicable labor and health regulations, as well as upholding the policies and standards set by the company and the Dunkin' brand.
  • Exhibit integrity, honesty, and accountability in all professional situations.

There are numerous opportunities for advancement within our rapidly growing organization. We are expanding quickly and offer full-time and management positions for those who demonstrate exceptional performance.

Benefits of Joining Dunkin' Donuts | CD Okemos 10 LLC:
  • Competitive compensation packages.
  • A collaborative and team-oriented work environment.
  • Significant potential for career advancement for dedicated employees.

Qualifications:
  • Prior managerial experience is preferred but not mandatory.
  • Experience in fast food or quick service restaurant settings is required.
  • Exceptional customer service skills.
  • Strong verbal and written communication abilities.
  • Proven leadership capabilities.
  • Ability to perform well under pressure and manage multiple tasks effectively.
  • Financial literacy and strong analytical/problem-solving skills.
  • Physical capability to lift necessary weights.
  • Willingness to undergo a background check.

About Dunkin' Donuts:
Dunkin' Donuts is the premier global chain of baked goods and coffee, serving millions of customers daily. Our menu features a wide variety of donuts, coffee beverages, bagels, breakfast sandwiches, and other baked goods.

This Dunkin' Donuts location operates independently under a franchise agreement, ensuring a unique and tailored experience for our customers and team members alike.