Restaurant Operations Manager

4 weeks ago


Grass Lake, Michigan, United States Dunkin' Full time
Assistant Manager Job Description

As a Dunkin' Donuts franchisee, we prioritize our employees' success as much as we do our customers'. We value hardworking and enthusiastic team members and strive to ensure their growth and development.

The Assistant Manager will oversee the daily operation of the restaurant, including hiring and managing a team that delivers exceptional customer service, and managing the store's financial performance.

Key Responsibilities:

  • Drive Sales and Profitability: Execute the Company's business plan to drive sales and profitability.
  • Create a Positive Work Environment: Foster teamwork among team members through effective training, communication, and relationship building.
  • Professional Conduct: Conduct yourself in a professional manner when dealing with customers, team members, and corporate management.
  • Role Model: Act as a role model for other team members by adhering to all state and federal labor and health laws, and upholding the policies and standards of performance and conduct set by the Company and the Dunkin' Donuts brand.
  • Integrity and Accountability: Work with integrity, honesty, and accountability in all situations.

We offer a competitive wage, an awesome team-oriented environment, and lots of potential for growth within the company for those who work hard.

Requirements:

  • Previous managerial experience is preferred but not required.
  • Previous fast food/quick service restaurant experience is required.
  • Top-notch customer service skills.
  • Strong verbal and written communication skills.
  • Excellent leadership skills.
  • Ability to work well under pressure and multitask.
  • Financial literacy and analytical/problem-solving skills.
  • Ability to lift lbs.
  • Must submit to a background check.

Dunkin' Donuts is the world's leading baked goods and coffee chain, serving over 3 million customers per day. We sell 52 varieties of donuts and over a dozen coffee beverages, as well as an array of bagels, breakfast sandwiches, and other baked goods.

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with Dunkin Donuts | CD Okemos 10 LLC, a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts, or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer.



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