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Lead Host

2 months ago

New York, New York, United States Crew NY Full time
Lead Host Opportunity

Island Oyster is seeking a seasoned professional to lead our front-of-house team as a Lead Host. This role requires a high level of hospitality expertise, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Set the tone for the guest experience through initial in-person contact and door operations
  • Work closely with venue management to ensure seamless guest experiences from beginning to end
  • Mentor junior members of the front door team and encourage job growth
  • Monitor daily reservations, operate an accurate wait list during peak service periods, and liaise with the Guest Services team
Requirements
  • Ability to multi-task and perform essential job functions in a high-volume environment
  • Excellent verbal communication skills and a polished personal presentation
  • Proficiency with computer-based technologies, including Google Suite, Toast POS, and Tock
  • Ability to work nights, weekends, and holidays, and variable schedules as needed
Benefits
  • Paid Safe and Sick Leave
  • Commuter Benefits
  • Employee Discount