Voice Network Optimization Specialist
3 weeks ago
As a Voice Network Optimization Specialist at Unreal Gigs, you will play a critical role in ensuring our clients receive high-quality voice communications. With an estimated salary of $90,000 per year, this position offers a unique opportunity to develop your skills and expertise in VoIP administration.
With over 3 years of experience in telecom administration, you will be responsible for monitoring and optimizing our VoIP network, troubleshooting issues, and implementing security measures to protect our infrastructure. You will also collaborate with vendors and internal teams to ensure seamless system upgrades and migrations.
Key Responsibilities:
- VoIP Performance Monitoring: Continuously monitor call quality, latency, and bandwidth utilization to maintain clear and reliable communication.
- Troubleshooting and Resolution: Diagnose and resolve VoIP issues related to call quality, connectivity, or network interference.
- Network Configuration and Optimization: Implement QoS configurations, bandwidth allocation, and traffic prioritization to ensure consistent, high-quality voice performance.
- Security and Compliance: Apply security measures to protect VoIP infrastructure from unauthorized access and vulnerabilities.
- System Upgrades and Migrations: Plan and implement upgrades, system migrations, and new VoIP deployments, coordinating with vendors and internal teams.
- Documentation and Knowledge Base: Create and maintain detailed documentation for VoIP configurations, troubleshooting steps, and user guides.
Requirements:
- Voice over IP (VoIP) Knowledge: In-depth knowledge of VoIP protocols (SIP, H.323), codecs, and network configurations essential for high-quality voice communications.
- Network Management and QoS Expertise: Proficiency in network management, particularly QoS, to prioritize and optimize VoIP traffic.
- Troubleshooting and Diagnostic Skills: Strong problem-solving skills for diagnosing and resolving VoIP-related issues.
- VoIP Security and Compliance: Familiarity with VoIP security best practices, including encryption, firewalls, and access controls.
- Vendor and Stakeholder Collaboration: Excellent communication skills to work with VoIP service providers, hardware vendors, and internal teams.
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