Parts Sales Associate
6 days ago
We are seeking a highly motivated and detail-oriented Parts Sales Associate to join our team at Sterling Automotive Group. As a key member of our sales team, you will be responsible for assisting customers and mechanics in purchasing the necessary parts and supplies.
Key Responsibilities- Parts Sales Process: Oversee the entire parts sales process from start to finish, ensuring accurate and timely delivery of parts to customers and mechanics.
- Customer Communication: Communicate with customers on parts status, both in person and over the phone, providing excellent customer service and ensuring customer satisfaction.
- Inventory Management: Maintain accurate inventory levels, perform weekly bin checks, and notify the parts manager of any out-of-stock parts or shop materials that require immediate attention.
- Order Fulfillment: Pull and fill orders from stock, set up orders for daily shipment, delivery, or pick-up, and ensure all internal requests for parts are billed on service repair orders.
- Customer Service: Provide excellent customer service, answering phone calls, providing price quotes, and receiving payment from retail customers or obtaining credit authorization.
- Education: High school diploma or equivalent required.
- Experience: Minimum of 1 year of experience in a parts sales or customer service role.
- Skills: Excellent communication and interpersonal skills, strong time management skills, and ability to work in a fast-paced environment.
- Certifications: Valid driver's license with a clean driving record and ability to pass a pre-employment background check and drug screen.
- Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
- 401(k) with Employer Matching: Retirement savings plan with employer matching.
- Company-Paid Life Insurance: Life insurance coverage for employees.
- Paid Holidays, Vacation, and Sick Time: Generous paid time off package.
- Family-Owned and Operated: We are a family-owned and operated business, committed to providing a supportive and inclusive work environment.
- Career Progression: Opportunities for career advancement and professional growth.
- Professional Work Environment: A dynamic and fast-paced work environment with a team of dedicated professionals.
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