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Golf Sales Associate Trainee
2 months ago
Golfballs is recognized as the premier provider in Golf Customization, delivering an extensive range of golf products including balls, clubs, footwear, apparel, and more. Our mission is to unite golfers through our shared enthusiasm for the sport by offering top-tier products and services. With a proven history of selling and customizing over 300,000 golf balls weekly, Golfballs is dedicated to ensuring outstanding customer experiences and fostering enduring relationships with our clientele.
Job Overview:
As a Golf Sales Associate Trainee at Golfballs, you will initiate a career path that positions you as a vital member of our Customer Support and Sales Development teams. Your main goal will be to cultivate enthusiastic advocates among our customers by providing exemplary service, streamlining order processes, and uncovering growth opportunities. This position offers a distinctive career trajectory that starts in Customer Support and advances to Sales Development and Custom Logo Sales, contingent on your performance and commitment. If you have a passion for golf and sales and are eager to develop a fulfilling career in a vibrant environment, we welcome your application.
Key Responsibilities:
- Create Enthusiastic Advocates: Engage with customers through various communication channels to ensure their satisfaction and resolve any issues related to our products or services.
- Facilitate a Seamless Customer Experience: Assist customers in placing orders, provide updates on order status and delivery expectations, and promptly address inquiries or concerns.
- Support Growth and Enhancement: Record customer interactions in our CRM system to identify trends, refine processes, and improve the overall customer experience.
- Exhibit Professionalism: Show professionalism, timeliness, and meticulousness in all customer interactions and internal communications.
- Collaborate Effectively: Work alongside colleagues across departments to deliver exceptional service and meet company objectives.
- Demonstrate a genuine passion for golf and sales in all facets of your role.
- Exhibit strong verbal and written communication skills.
- Maintain proficiency in computer skills and adaptability to new technologies.
- Showcase problem-solving abilities and the capacity to multitask.
- Stay informed about golf industry trends and product knowledge.
- Adhere to company policies and procedures, including punctuality and attention to detail.
- Foster a positive and enjoyable work atmosphere while striving for excellence.
- This is a full-time position with medical, dental, and vision benefits available.
- A 401k plan is offered after one year of employment.