Zaxby's Shift Leadership Opportunity
1 week ago
Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. Our team members are the heart of our success, and we're looking for talented individuals to join our team as Shift Leaders.
Job SummaryWe are seeking a highly motivated and organized Shift Leader to oversee the daily operations of our restaurant. As a Shift Leader, you will be responsible for ensuring that all shifts run smoothly, guests have an excellent experience, and team members are supported and developed.
Key Responsibilities- Complete all training requirements, including Zaxby's Shift Leader Development Plan and Food Safety Certification
- Create a culture of high-performance and train and coach team members to meet company standards
- Mentor, coach, and develop team members, and communicate performance concerns to your General Manager
- Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
- Delegate tasks to team members and supervise performance during a shift
- Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts
- Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
- Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
- Plans shift duties and ensures opening and closing duties are complete
- Collaborates with management team to develop goals and reports back to management on goal progress
- Must be 18 years of age or older
- Have reliable transportation
- Available to work a minimum of 5 days and 32 to 40 hours per week
- Able to work a flexible schedule including days, nights, weekends, and holidays
- SUCCESSFUL COMPLETION OF BACKGROUND CHECK REQUIRED
- Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
$16.00 / hour
About UsZaxby's is a fast-casual chicken finger chain with over 900 locations across the United States.
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