Senior Manager, GTM Systems Architect

7 days ago

Cincinnati, Ohio, United States Encore Talent Solutions Full time
Job Title: Senior Manager, GTM Systems

Encore Talent Solutions is seeking a highly skilled Senior Manager to lead our GTM systems initiatives. As a key member of our IT Infrastructure division, you will be responsible for architecting, implementing, and optimizing our GTM systems infrastructure to support our sales, marketing, and customer success teams.

Key Responsibilities:
  • Oversee the implementation and configuration of GTM systems such as Salesforce, HubSpot, and Gainsight, ensuring seamless integration with other internal and external systems.
  • Develop custom solutions and integrations to extend system functionality and meet unique business requirements.
  • Lead technical initiatives to enhance system automation, workflow optimization, and user experience.
  • Monitor system performance and scalability, identifying areas for optimization and implementing solutions to enhance system efficiency and responsiveness.
  • Conduct capacity planning and performance tuning activities to ensure optimal system performance under varying workloads.
  • Provide technical leadership and guidance to a team of systems administrators, fostering a culture of innovation, collaboration, and continuous learning.
  • Mentor junior team members and facilitate knowledge sharing sessions to enhance team skills and capabilities.
  • Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
  • Create and maintain comprehensive documentation of system configurations, processes, and procedures.
  • Stay up-to-date with new developments within the GTM Systems ecosystem and recommend new approaches as appropriate.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of prior leadership experience.
  • 5+ years of system administration experience.
  • Demonstrated success in driving digital transformation and innovation within the GTM ecosystem.
  • Visionary leadership with the ability to set a long-term strategy for GTM systems and align them with overall business goals.
  • Deep technical expertise in GTM system architecture, configuration, customization, and development.
  • Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Relevant Certifications in Salesforce, HubSpot, Zuora, Gainsight or other GTM systems are highly desirable.
  • Strong leadership abilities with a proven ability to develop and mentor a team of system administrators.
  • Strategic thinker with the ability to translate business goals into system requirements and actionable plans.
  • Excellent project management skills with experience in Agile or other project management methodologies.
  • Strong communication skills, capable of interacting with stakeholders at all levels of the organization.
Work Environment:
  • This position is fully remote with occasional travel to the office for team meetings and events.
  • Team members are expected to have an established workspace.

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

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