Customer Service Coordinator

3 days ago


Moss Point, Mississippi, United States Brenda Thompson - State Farm Agent Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Brenda Thompson - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

Our ideal candidate will have strong communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment. Previous customer service experience is preferred.

Qualifications:
  • Must obtain Property, Casualty, Life & Health licenses for this position.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

The estimated salary for this role is around $50,000 per year, depending on location and experience. We offer a competitive benefits package, including 401(k) matching, bonus based on performance, paid time off, and training & development opportunities.



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