Customer Service Representative

3 weeks ago


Moss Point, Mississippi, United States Brenda Thompson - State Farm Agent Full time

At Brenda Thompson - State Farm Agent, we're looking for a skilled Customer Service Representative to join our team. As a representative, you'll be responsible for answering customer inquiries, providing policy information, and assisting clients with policy changes and updates.

Responsibilities:
  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Qualifications:
  • Must obtain Property, Casualty, Life & Health licenses for this position.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Benefits:
  • $45,000 - $65,000 per year salary
  • Bonus based on performance
  • Paid time off
  • Training & development opportunities


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