Reception Coordinator

Are you seeking an opportunity to develop your career within a supportive environment?

Do you possess a proactive, self-driven attitude and a focus on achieving goals?

Is your enthusiasm for health and wellness matched by a talent for sales?

If you are motivated and eager to join a premier organization, we invite you to explore this opportunity. At The Joint Chiropractic, we are dedicated to delivering exceptional service to our patients, and we would love for you to become part of our compassionate team. Let’s transform your passion for health and wellness into a fulfilling career. We are committed to enhancing the quality and accessibility of Chiropractic care in the wellness sector.

Part-Time: 2-3 shifts per week, 8:30 AM - 7 PM
Compensation: $18 - $22/hr + bonus potential

Desired Qualifications:

• Aiming for career advancement within the company
• Exhibit a positive and winning mindset
• High school diploma or equivalent (GED) required
• Experience with point of sale systems and maintaining accurate patient accounts
• Strong communication skills, both verbal and written
• Minimum of one year of sales experience
• Engage in marketing initiatives to attract new patients
• Ability to manage multiple tasks effectively
• Educate patients about wellness services and offerings
• Share personal experiences related to Chiropractic care
• Collaborate with team members in a dynamic and enjoyable setting
• Strong customer service skills with effective communication
• Organize patient flow within the clinic efficiently

Benefits:

• Flexible scheduling, a positive work environment, and competitive pay with bonus opportunities
• Employee discounts available
• Weekend shifts may be required

Key Responsibilities:

• Deliver outstanding service to members and patients.
• The primary focus of the Wellness Coordinator is to drive membership sales to achieve targets.
• Welcome members and patients upon arrival and check them in for their appointments.
• Handle incoming phone inquiries.
• Reconnect with inactive members.
• Stay informed about membership options, packages, and promotions.
• Support team objectives and foster positive relationships with colleagues.
• Maintain a clean and organized clinic environment.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member feedback and adhere to company policies.
• Demonstrate a willingness to learn and develop professionally.
• Accept constructive feedback positively and use it for growth.
• Experience in office management or marketing is a plus.
• Ability to stand or sit for extended periods.
• Capable of lifting up to 50 pounds.
• Embody The Joint Chiropractic's core values of Trust, Integrity, Excellence, Respect, and Accountability.

This position is with a franchisee of The Joint Corp. If selected, the franchisee will be your sole employer. Franchisees are independent business owners who establish their own employment terms, including wages and benefits, which may differ among franchisees.