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Client Engagement Specialist

2 months ago

Fort Collins, Colorado, United States Ericmoskalski Full time

ROLE SUMMARY:

As a Client Engagement Specialist at Eric Moskalski's State Farm, you will create outstanding client interactions that contribute to the success of our insurance agency.

Your meticulous attention to detail, strong customer service abilities, and passion for assisting others make you an excellent candidate.

In this role, you will advance your career by addressing client inquiries, collaborating with fellow agency members, and proactively understanding the needs of the community you serve.

We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in our team.

We foresee opportunities for internal advancement for those who are particularly motivated and sales-oriented.

KEY RESPONSIBILITIES:
Build and maintain customer relationships while ensuring follow-ups as necessary.

Deliver prompt, precise, and friendly customer support. This includes responding to questions about insurance options, eligibility, coverage details, policy modifications, transfers, claims, and billing inquiries.

Utilize exceptional communication skills to effectively address customer needs while fostering the growth of our business.

REQUIRED QUALIFICATIONS:
Committed to delivering excellent customer service

Able to connect with clients, address their inquiries, and foresee their requirements.

Strong communication skills to assist clients and collaborate with other agency personnel

Proactive in resolving issues

EMPLOYEE BENEFITS:
Hourly compensation

Potential for career growth and advancement within the office

Paid time off (including vacation and personal/sick days)

Valuable experience for career development

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