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Store Operations Director

3 weeks ago

Pleasant Grove, Utah, United States Jo and Jax Full time

We are seeking a highly skilled Store Operations Director to join our team at Jo and Jax. In this role, you will be responsible for overseeing the day-to-day operations of our retail showrooms and ensuring that our customers receive exceptional service and support.

Key responsibilities include developing and maintaining customer service policies, procedures, and standards that align with our organization's values and goals. This involves collaborating with cross-functional teams to identify areas for improvement and implement process changes.

As a Store Operations Director, you will also be responsible for managing the retail showroom experience for in-person customers. This includes utilizing merchandising, inventory management, retail, and customer relations skills to create an engaging and memorable experience.