Emergency Department Registrar

2 days ago


Milford, Massachusetts, United States Milford Fire Department - Massachusetts Full time
About the Role:

As a key member of our Emergency Department team, the ED Registrar/Secretary plays a vital role in ensuring a positive patient experience. This individual will be responsible for greeting patients and visitors, identifying and responding to their needs, and communicating with clinical staff.

Key Responsibilities:

• Greet patients and visitors, and identify and respond to their needs
• Correctly identify and band each patient during the check-in process
• Obtain and/or verify patient demographic, contact information, insurance, and eligibility information, as well as primary physician information
• Obtain authorization/consent signatures
• Work closely with clinical staff, interpreters, and other ancillary areas in responding to patient needs
• Handle multiple calls and requests, responding timely and professionally

Requirements:

• High School Graduate
• Hospital/Physician Office experience helpful
• Emergency Department experience helpful
• Medical Secretarial Experience helpful
• Data entry experience needed
• Customer Service experience needed
• Detailed/multi-tasking experience needed

What We Offer:

Milford Regional Medical Center offers a competitive hourly rate, with differentials for evenings, nights, and weekends. We are committed to providing exceptional healthcare services to our community with dignity, compassion, and respect.

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