Restaurant Operations Manager

1 day ago


Saugus, Massachusetts, United States Raising Cane's Full time
Restaurant Manager Job Description

The Restaurant Manager is a key member of the Raising Cane's team, responsible for supporting the Restaurant Leader in day-to-day operations and upholding the company's standards and culture.

Key Responsibilities:

  • Support the Restaurant Leader in shift management and operations
  • Ensure operations meet Raising Cane's standards in all restaurant zones during a shift
  • Act as manager on duty and open and close the restaurant
  • Manage cash handling and ensure accountability
  • Enforce Raising Cane's policies and standards
  • Execute shift management meeting Raising Cane's operations and safety standards
  • Direct crewmembers during a shift
  • Provide exemplary customer service
  • Utilize reward and recognition program for crewmembers
  • Authorize employee functions requiring manager approval
  • Ensure cleanliness of the restaurant and ensure the facility is in good working order

Requirements for Success:

  • Detail-oriented, organized, and able to manage multiple priorities
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute, and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people, and cost management
  • Proficient in a variety of technology systems, including Microsoft Office (Excel, Word, and Outlook)
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training
  • Must complete all required Raising Cane's company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred

Benefits:

  • Medical, dental, vision, and pharmacy benefits
  • Dependent care and healthcare flexible spending account
  • Pet insurance
  • 401(k) with employer match (age 21 and older)
  • Tuition reimbursement
  • Short-term and long-term disability
  • Crewmember assistance program
  • Perks and rewards for restaurant managers, including weekly pay, paid time off, sick time, 8 paid holidays a year, early closure for company events, casual work attire, and Perkspot employee discount programs


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