Dining Room Ambassador
2 months ago
Job Summary:
As a Host/Hostess with Compass Group, North America, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. This role requires a warm and welcoming demeanor, with the ability to multitask and work effectively in a fast-paced environment.
Key Responsibilities:
- Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements.
- Help create an overall enjoyable dining experience and promote a safe, clean, and neat environment for guests and other associates.
- Exhibit exceptional communication skills and get along well with others, demonstrating flexibility and patience.
- Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling, and sanitation procedures are followed.
- Help train new food-service team members and supervise the closing of the assigned dining room, ensuring side work and station setup are properly completed.
- Assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
- May be asked to operate equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
- Work with staff of other departments to perform job duties and during special events or functions.
Requirements:
This role requires a high school diploma or equivalent and previous experience in a customer-facing role. You must be able to work effectively in a team environment and provide exceptional customer service in a fast-paced setting.
What We Offer:
As a Host/Hostess with Compass Group, North America, you will be offered a competitive wage and benefits package, including Instapay (early access to your wages) and high-interest savings through the EVEN app. You will also have access to our Associate Shopping Program, Health and Wellness Program, Discount Marketplace, and Employee Assistance Program.
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