Dining Room Assistant
4 weeks ago
We are seeking a highly motivated and detail-oriented Dining Room Attendant to join our team at the Los Angeles Athletic Club. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and memorable experience.
Key Responsibilities- Prepare for service by inspecting supplies, procuring additional products as needed, and assembling the back station and dining room.
- Be fluent with all menus and specials, and possess the ability to suggestively sell items.
- Stock and organize the Expeditor Food Line, and communicate any specials or item shortages to the team.
- Ensure all food orders meet club standards and are delivered properly to the table and seat number.
- Be the line of communication between the service and culinary teams, handling dietary restrictions, special orders, and requests.
- Assist with table maintenance, refill waters, and mark tables between courses.
- Greet guests, clear, and reset tables as needed.
- Facilitate to-go orders and room service requests.
- Assist servers and bartenders as needed, including receiving and entering orders into the POS system.
- Present a positive attitude and professional appearance at all times.
- Improve the guest experience with suggestive selling and thorough menu knowledge.
- Complete daily side work and shift paperwork in adherence with property specifications.
- Address members by name whenever possible.
- Maintain a clean and organized dining room and work area.
- Visually inspect all work areas, food service, and ensure they are clean and presentable to guests.
- Comply with all Food and Beverage regulations and liquor laws.
- At least 21 years of age.
- Ability to obtain Food Handlers and Responsible Beverage Service (RBS) Certificate within 30 days of hire.
- Reliable and punctual attendance.
- Ability to communicate verbally with staff members and/or customers.
- Ability to give and/or follow verbal and written instructions.
- Ability to analyze and solve problems, efficiently handle multiple duties under pressure with minimal supervision.
- Positive attitude, professional manner, and appearance in all situations.
- Ability to read and write (English); bi-lingual oral, speech, and writing skills in an additional language are an asset in this position.
- Demonstrated quality written, verbal, and interpersonal communication skills.
- Strong presentation skills, conveying messages clearly and confidently, persuading and effecting change positively.
- Capable of working effectively independently with minimal supervision.
- Strong analytical skills.
- High attention to detail and accuracy.
- Ability to elicit and accept constructive feedback.
- Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance through our part-time benefit program.
- Hotel Room Discounts, Associate Company Paid Parking, Complimentary Meal per shift, and more.
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